Privacy Policy

Welcome to Chordly, a service provided by CHORDLY, LLC. Your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy is dedicated to informing you about how we collect, use, share, and protect your personal information across our service.

In our commitment to providing you an exceptional service, we collect the following personal information:

• Email Address
• Username
• Password (Note: Passwords are encrypted and safeguarded. They are never visible to Chordly staff or external parties.)

For users opting for convenience through OAUTH providers like Google, we collect information as permitted by the provider such as your email address.

Moreover, our service employs cookies and analytics tools such as Google Analytics to enhance your experience and gather insights that help us serve you better.

The core purpose behind collecting your information is to provide and enhance the services offered by Chordly. This encompasses:

• Enabling access to our services.
• Improving and personalizing your experience.
• Communicating with you about your account or significant updates to our services.
• Providing support and assistance as elaborated in our Terms of Service.

For users who choose to utilize paid features within Chordly, payment processing is securely handled by Stripe. As such, all sensitive payment information is directly processed by Stripe, adhering to their stringent security measures. Chordly does not store or access sensitive payment data.

Certain information, like your email, may be shared with third-party service providers essential for processing payments or delivering the service. We commit to not disclosing your information to third parties for unrelated purposes without your consent.

Your data is stored on secure servers, ensuring the highest level of security and compliance. Data is retained until your account is deleted upon your request or due to inactivity, and in alignment with legal obligations or the terms of your subscription plan.

You hold complete rights over your personal information. You can request access, correction, or deletion of your data at any time through our support channels. While you may opt out of marketing communications, essential service-related communications will continue.

Your data may be transferred across national borders as necessary for providing our service. We ensure that your data is protected according to this privacy policy, regardless of where it is processed.

We take extra precautions to protect the privacy of users under the age of 13. Our service does not knowingly collect personal information from children without parental consent. Should we become aware of such an instance, we will take steps to remove the information promptly.

We may update this Privacy Policy to reflect changes to our information practices. Such changes will be communicated through the service and via email.

For questions or concerns regarding this Privacy Policy or your data, please contact us at support@chordly.io or info@chordly.io.